Frequently Asked Questions (FAQ)2021-10-25T07:43:45-07:00

Frequently Asked Questions (FAQ)

What is CBD?2021-01-08T09:32:22-08:00

CBD stands for “cannabidiol” — a powerful molecule derived from cannabis.

Because when it comes to cannabis, there are two molecules to know:

  1. THC (tetrahydrocannabinol), which is psychoactive
  2. CBD (cannabidiol), which is not psychoactive

The main difference between these two molecules is that THC makes you feel “high,” and CBD does not.

We repeat, CBD is not psychoactive and it will not get you “high.” Instead, CBD is used to help regulate things like stress, pain sensitivity, sleep, and more.

We source our water soluble CBD from 100% organic hemp plants and follow a patented process to achieve a 0% level of THC in all of our products.

That way, you can experience all the benefits of CBD hemp extract, without worrying about any of the drawbacks of THC.

What’s the difference between CBD from hemp and CBD from marijuana?2021-01-08T09:31:48-08:00

Great question!

Chemically, there is NO difference in CBD from hemp vs. CBD from marijuana.

Again, at a chemical level…

CBD from hemp is the same as CBD from marijuana.

The difference is in the legality. Because marijuana is illegal at the federal level, and illegal in most states…

CBD from marijuana is illegal.

However, since hemp is LEGAL at the federal level…

Then CBD from hemp is LEGAL in every state.

That’s why we recommend only using CBD from hemp. It’s just as effective as CBD from marijuana…

And it’s much less likely to get you into trouble. 😉

What is the difference in dosing between biocbd+ versus other Oils?2021-09-07T21:16:05-07:00

At biocbd+, we’re dedicated to providing products that offer the greatest potential benefits. That’s why we focus on water soluble CBD.  It’s a highly bioavailable CBD that offers incredible benefits.

It’s easy to use…

Offers faster and more efficient uptake…

Increases the bioavailability of the compounds you rely on for relief…

And provides a cost-effective alternative to traditional oil CBD products.

Because we only use water soluble CBD in our products, it’s effective in much lower doses than traditional cannabidiol oil.

That means you can use just 10mg of biocbd+ products to get the same results as 250mg of traditional CBD products!

Here’s how it works:

First, you should know that our bodies are about 60% water and that about 90% of the plasma in our bloodstream is water.

This is important, because when we consume CBD, it goes into our bloodstream, where it is absorbed and sent through the body.

Because water soluble CBD can dissolve in water…

And because our bodies are mostly made of water…

Water soluble CBD is more easily absorbed by our bodies.

So when you buy water soluble CBD online from biocbd+, you’ll enjoy both enhanced potency and speedy relief, as opposed to traditional oil CBD products.

Here’s another way to look at it:

Think about the concept of mixing oil and water.

It’s common to say that two opposites are “like oil and water”, and you quickly understand why when you try to mix these two liquids together.  Because instead of combining to form a new substance, they separate again and again, refusing to combine.

So when you add CBD oil tinctures to your smoothies or place drops under your tongue, you’re using a high-viscosity oil product that isn’t suited to mixing with your blood or the tissues in your body… which are largely water-based.

This isn’t to say that traditional CBD oil delivers no benefits. It’s just that these benefits are pretty small when compared to water soluble CBD vapes, consumable products, and so on.

That’s why you can use just 10mg of biocbd+ products to get the same results as 50 – 100mg of oil-based CBD products.

Is biocbd+ Safe?2021-09-07T20:58:13-07:00


It is completely safe to use our water soluble CBD formulation.

When you buy water soluble CBD online from biocbd+, you’ll be happy to know that all of our products are triple tested to ensure quality, purity, safety, and potency. And we post our certificates of analysis online to give you full transparency.

The health and safety of our customers is our highest concern. We want you to be confident that you’re getting the high-quality CBD products you expect, and that we’re delivering on the promise of effective, natural CBD.

With third-party testing and full transparency, we’re not just offering superior CBD products…

We’re offering peace of mind.

What is the endocannabinoid system (ECS) and how does cannabidiol (CBD) work?2021-01-08T09:29:04-08:00

CBD works by activating your body’s endocannabinoid system (or “ECS” for short).

If you’ve never heard of the ECS, here’s what you should know:

The Endocannabinoid System (ECS) is a system of molecules, receptors, and enzymes responsible for helping to maintain homeostasis in the body.

According to UCLA Health, “…  the endocannabinoid system is involved in a wide variety of processes, including pain, memory, mood, appetite, stress, sleep, metabolism, immune function, and reproductive function.”

There are two main types of receptors that make up the ECS:

CB1 Receptors, which are more prevalent in the central nervous system, and CB2 Receptors, which are more prevalent in the peripheral nervous system.

Whether you use cannabis or not… your ECS is producing its own cannabinoids — anandamide (AEA) and 2-arachidonoylglycerol (2-AG) — every day to keep your body in a state of balance.

There’s a lot we still don’t know about the ECS, but it’s becoming clear that it’s one of the body’s most important systems for maintaining homeostasis.

Where do we get our oil?2021-01-08T09:28:29-08:00

All of­ our hemp is organically grown and processed in ideal hemp cultivation climates around the USA.

We use CO2 extraction to create the highest quality CO2 extracted CBD oil possible. And we test for purity before production, during production, and after production to ensure our products are free of impurities.

Is CBD legal?2021-09-07T21:00:23-07:00


biocbd+ is available in all 50 states and 45 countries legally. The FDA considers hemp oil products to be dietary supplements, and generally safe for consumption by all people.

If you live in the United States, you can purchase and consume our products.

You can transport them across state lines, you can take them through airport checkpoints, and they will not cause a positive drug test of any kind either.

To be compliant with all federal laws, our exclusive variety of hemp plant is grown from U.S. farmers using organically grown practices.

And we work with top legal attorneys in the cannabis industry to support us and make sure we stay compliant while bringing hemp products to our customers.

If you’re interested in diving deeper into this topic, just click here to learn more.

Where can I buy your products?2021-01-08T09:27:20-08:00

All of our products are available for purchase right here on our website:

Do you ship internationally?2023-01-27T07:06:27-08:00

We do! Every international shipment is subject to a $25 shipping fee.

We ship to the following countries:

  • European Union (no UK)
  • Argentina
  • Australia
  • Austria
  • Belgium
  • Belize
  • Bulgaria
  • Colombia
  • Costa Rica
  • Chile
  • China
  • Croatia
  • Cyprus
  • Czech Republic
  • Estonia
  • France
  • Finland
  • Germany
  • Greece
  • Guatemala
  • Guam
  • Hungary
  • India
  • Ireland
  • Iceland
  • Israel
  • Latvia
  • Lithuania
  • Malta
  • Mexico
  • The Netherlands
  • New Zealand
  • Norway
  • Panama
  • Paraguay
  • Poland
  • Portugal
  • Puerto Rico
  • Romania
  • Russian Federation
  • Slovakia
  • Slovenia
  • Sweden
  • Switzerland
  • South Africa
  • Uruguay

If your country is not on this list, unfortunately, we do not ship there. We recently stopped shipping to the U.K. and Canada.

Do I need a prescription?2021-09-07T21:10:55-07:00

Nope! You do not need a prescription for biocbd+. That said, please check with your health practitioner to make sure our water soluble CBD is right for you.

These statements have not been evaluated by the FDA and are not intended to diagnose, treat, or cure any disease. always check with your physician before starting a new dietary supplement program.

What is the scholarship program and how does it work?2021-09-07T21:11:16-07:00

Our mission is to increase the quality of life for millions of people world-wide through the power of plant-based medicine.

We do this by providing the highest quality, water soluble CBD + Ayurvedic herbal supplements possible.

But sometimes, the people who need our products most can’t always afford them.

The biocbd+ scholarship program exists so that we can help as many people as possible…

No matter their financial circumstance.

If you’re interested in receiving a biocbd+ scholarship, just click here to apply.

Will CBD products help maintain my health or help with a current illness?2021-12-29T07:52:35-08:00

Due to FDA regulations, we can’t make any claims about our products’ ability to help with specific ailments or diseases.

But here’s what we can say:

Our CBD is derived from 100% organic, U.S.-grown hemp.

It’s water soluble, and every batch is triple tested for purity.

It’s 5 – 10x more effective than traditional hemp oil and is available in all 50 states.

If you’re interested in learning more about the potential benefits of CBD, turmeric, or Ayurvedic herbs — just do a quick Google search. 🙂

And feel free to check out our testimonials from happy customers too!

These statements have not been evaluated by the FDA and are not intended to diagnose, treat, or cure any disease. always check with your physician before starting a new dietary supplement program.

What is biocbd+?2021-09-07T21:12:10-07:00

Biocbd+ products combine organic CBD and Ayurvedic herbs to create a 100% bioavailable and all-natural water soluble CBD product.

Our products are the result of over 30 years of intense research & development performed by our team of scientists.

Biocbd+ products are not only water soluble, delivering enhanced bioavailability, but they’re also composed of all-natural, organic ingredients that are suitable for vegan consumers.  Our products contain no glycerin or toxins, and they’re non-GMO for your health and safety.

What makes biocbd+ the most bioavailable CBD on the market?2021-09-07T21:12:36-07:00

Biocbd+ products combine organic CBD and Ayurvedic herbs to create a 100% bioavailable and all-natural water soluble CBD product.

Our products are the result of over 30 years of intense research & development performed by our team of scientists.

Biocbd+ products are not only water soluble, delivering enhanced bioavailability, but they’re also composed of all-natural, organic ingredients that are suitable for vegan consumers.  Our products contain no glycerin or toxins, and they’re non-GMO for your health and safety.

Is biocbd+ made from organic hemp?2021-09-07T21:13:01-07:00


And our products are also considered:

  • Raw
  • Vegan
  • Gluten-Free
  • Non-GMO
  • Soy-Free
  • Nut-Free
  • Free of artificial coloring or flavoring
Why is there less CBD in biocbd+ products when compared to other products?2021-09-07T21:13:29-07:00

Most hemp oils don’t work for one simple reason:

It’s hard for our bodies to absorb oil.

And studies show that your body may only absorb about 4% of oil-based hemp products.

So even though you’re paying for 500 milligrams of a product, your body may only be absorbing 20 milligrams…

The other 480 milligrams you paid for are wasted.

But BioCDB+ products are 100% bioavailable and 5 – 10x more effective than traditional oil-based CBD products.

That means that when you take 20mg of biocbd+ — your body is actually using up to 100% of the product… unlike traditional oil-based CBD products.

So you’ll enjoy faster, more effective outcomes when you buy water soluble CBD online from biocbd+.

Can I take biocbd+ with my prescription medication?2021-09-07T21:13:48-07:00

Please consult your physician before consuming our products if you have any concerns.

Are biocbd+ products lab-tested?2021-09-07T21:14:11-07:00


Every biocbd+ batch is triple tested for purity to ensure you get a clean product that contains NO pesticides, microbials, heavy metals, or residual solvents.

How long will it take to receive my order?2021-01-08T09:20:32-08:00

All orders received before 2PM PST are shipped that day. You can expect your order to arrive in 3-4 business days for priority shipping.

Will biocbd+ show up on a drug test?2021-09-07T21:14:56-07:00

Our products contain trace amounts of tetrahydrocannabinol (THC) at levels of approximately .03% and should not cause a failed drug test. And standard drug tests do not test for CBD.

What is the extraction process for the CBD in biocbd+?2021-09-07T21:15:21-07:00

We use supercritical CO2 extraction.

Subcritical/Supercritical CO2 oil extraction has several advantages over other extraction mediums like alcohol or hydrocarbons:

CO2 is nontoxic and is Generally Regarded As Safe (GRAS) by the FDA for use in food products.

Our bodies produce it when we breathe, and it’s commonly used in carbonated beverages.

Using CO2 as a solvent for oil extraction  means no toxins, heavy metals, or hydrocarbon materials come in contact with the extracted oils.

CO2 is also “solvent free”.

Other extraction solvents, like hydrocarbon-based propellants (propane and butane, hexane and pentane, or ethanol/alcohol mixtures) require additional distillation or purging beyond the extraction process to separate the solvent from the extracted oil.

CO2 has a very low boiling temperature and wants to be a gas at room temperature, so it naturally separates from the extracted oil the same way a soda goes “flat.”

The spent plant material is also free of residual solvents, so it can be reused as well!

Beyond that, CO2 isn’t flammable, so it doesn’t require costly explosion-proof facilities.

CO2 extraction can be done at temperatures that are native to the hemp, minimizing thermal degradation of the plant material and the extracted oil.

And CO2 is environmentally friendly. CO2 used for extractions doesn’t contribute to overall atmospheric CO2 levels. 🙂

What do I get from the biocbd+ membership?2021-10-27T02:50:40-07:00

The membership allows you to get our products, any product you choose, or a combination of products, at a discount. You can get your order shipped to you every 30 or 60 days or at any time you want. It removes the hassle of having to come back to our website each time to place an order. And you get the lower price each month. 

Membership Perks are:

  • 20% Off Every Order
  • Free Shipping
  • Pause or Cancel Anytime
  • Special Member-Only Bonuses & Gifts
When will my monthly products be delivered?2021-10-27T02:50:56-07:00

Your monthly delivery of biocbd+ products is based on your initial purchase date. For example, if you placed your first order on April 12th, your next order will be sent on May 12th and then June 12th, etc. We offer free and Priority Mail shipping and typically see delivery 3-5 business days from the date of purchase.

How can I check the status of my subscription order?2021-11-09T09:27:59-08:00

To check the status of your subscription, 

1. Please log in to your account at
2. Once you are logged in, go to Scheduled Orders.
3. Your renewal date is at the top of the subscription box.

How can I change the delivery date of my subscription?2021-11-09T09:28:26-08:00

We are committed to providing you with a no-hassle membership, which includes making changes to your account.

To change the delivery date of your subscription,

  1. Simply log in to your account at
  2. Go to Scheduled Orders, click change and choose a new date.
  3. Then, click update.


What is your membership cancellation policy?2021-10-27T02:54:28-07:00

You are free to pause or cancel anytime, with no obligation or fees

How can I change my password?2021-10-27T02:55:03-07:00

To change your password:

  1. Log in to your account:
  2. Go to Dashboard and click on EDIT YOU PASSWORD AND ACCOUNT DETAILS.
  3. In case you forgot your password, you can also click on Lost your password? at the checkout page.
  4. Enter your username or password then click Reset Password.
  5. A password reset email will be sent to your email address. It may take several minutes to show up in your inbox. Please wait at least 10 minutes before attempting another reset.
  6. Enter the new password and click save
How can I update my shipping address?2021-11-09T09:20:38-08:00

There are 2 ways for you to update your shipping or billing address.

  1. Log in to your account
  2. Go to Dashboard, click on Shipping and Billing Addresses and edit your address.
  3. You can also go to Addresses and update the address. Click edit and save.
How can I update my card information?2021-11-09T09:19:01-08:00

To update your card information:

  1. Login to your account
  2. Go to Payment Methods
  3. Click on Add Payment Method
  4. Input all card information. Then, click Add Payment Method.
  5. Go to Scheduled orders, under Payment method select the new card.
How can I cancel my membership?2021-11-09T09:22:04-08:00

If you would like to cancel your membership, 
1. Log in to your account at
2. Once logged in, go to Scheduled Orders. 
3. Then click on DELETE to completely cancel your membership.

You also have the option to pause or change the frequency of your subscription. Please email us at and we will assist you further.


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